Luke squinted
at Prakash. “Just how did you get to be such an expert? Not a challenge. Just
a checking of bona fides."
“I grew up
working in my father’s tobacco store in Rajasthan, India.” Prakash said.
“Tobacco is
valuable, light-weight and easy to steal. The only way any tobacco store can
stay in business is to keep an eye on the merchandise.” Prakash
said.
“That is not a
very efficient use of my space.” Luke noted. “I won’t have any shelving in the
corners.”
Prakash replied
instantly “Put tables for potatoes and other bulky, low value goods in the
corner. Also a good place for consignment goods.” as he noticed that Luke also had areas for that.
“Any advice
about what to put on the other shelves?” Luke asked.
“Yes.” Prakash
said.
Prakash sketched this out for Luke. The corner by the store-room door was reserved for bags of grain and the grinder. |
“Put mirrors above the front door. That way when you are looking at
people coming in the door you can also see behind you. Thieves often wait until
somebody is coming in the door before slipping things in their pockets. They
know the shop-keeper is distracted.” Prakash said.
“Put
your highest value, easiest to pocket merchandise INSIDE the checkout island. The next most valuable merchandise should be between the cash register
island and the back wall. That way you can see them in the mirror AND they have
to walk past you to get back out the door.” Prakash said.
“Valuables
that are difficult to pocket to to the sides and impulse buy merchandise goes
between you and the door.” Prakash finished.
Luke shook his
head as he visualized how the store would be set up. “That is not going to
work. I won’t have enough shelving for my merchandise.”
“If you don’t
change your shelving you won’t have ANY merchandise.” Prakash answered dryly as he
looked at the sparsely populated shelving.
“It really
isn’t so bad.” Prakash said. Most people don’t look at the bottom two shelves
or at the top shelf when the shelving is this tall.”
“Cut the
shelvings in half, height-wise. Then raise them up so the bottom shelf is about this high above the
ground.” Prakash said as he held his hand about knee-height above the ground.
Luke
visualized what Prakash was saying. Cutting the shelves in half height-wise meant they would only be three feet high. The tops of the shelves would be a little
below the height of Prakash’s shoulders and the bottoms about 20” off the
ground.
“Why so low?”
Luke asked.
“Twelve-year-olds.”
was Prakash’s answer. “Thieves aren’t always adults.”
Luke’s
resistance was that he was going to have huge amounts of shelving left over
after the change and he had invested significant amounts of “trade” into
building them. He would have so much extra, in fact, that he could populate
two more stores.
And that is
when he felt the clue-by-four hit him between the eyes.
“Say,” Luke said,
his voice suddenly changing. “would you be willing to work in a store?”
Prakash
assumed Luke meant as an assistant.
Prakash looked
around the store and demurred. “I don’t think you have enough trade to justify
paying me to work here.”
“No, no. That
is not where I am going with that.” Luke said. “We need to open some stores
between here and the river and finding people to run them is likely to be the
hardest part.”
“If we found a
building, supplied shelving and gave you a line-of-credit for some trading
goods, is that something you could see yourself doing? Luke asked.
Prakash looked
down at his hands. His fingers were so thin as to approach transparency. He
remembered country-folk back in India, with sun-blackened fingers, thick and
scarred from field work.
Prakash had
been an auditor for a healthcare concern before Ebola struck. His work had been to sit at a
computer in an air-conditioned room and audit the numbers of medical supplies ordered,
versus the number delivered and the number used. His work for the corporation
paid his salary many times over as he uncovered discrepancies. More than one
light-fingered employee had been uncovered and terminated based on his work.
Running a
store was something he knew how to do and he knew how to do it in excruciating detail.
Pulling weeds in fields under the blazing sun held no appeal to him.
“You said
‘some stores’ as in ‘more than one’.” Prakash said.
“I am living
with my brother’s family. His name is Satish.” Prakash said.
Luke nodded
his head. Luke thought of him as “Steve” but the family resemblance was
unmistakable.
“Would you
consider Satish for a store, as well?” Prakash asked.
Prakash had a
very practical outlook on life. You had to take care of family first.
“If you work
out I am willing to consider Satish.” Luke said.
“What is it
going to take for me to get this ‘franchise’?” Prakash asked.
“Work with me
for a week or two. Help me get this store changed around to meet your
satisfaction...just the way you described.” Luke said. “Then we will go looking
at properties the first Sunday the weather is decent.”
Family and mutual support... The base of community building.
ReplyDeleteGood stuff, and explains the layouts of most stores . . . and why the booze is at the back.
ReplyDeleteO Omniscient Author -
ReplyDeleteI love the fact that I can learn so much from your stories. John has it right first go! And I am smarter for reading your blog. Thanks for all the work.